Best AI Transcription for Teams
Team transcription goes beyond individual meeting notes. You need shared archives, consistent formatting, admin controls, and integrations with the tools your team already uses. The right tool becomes institutional memory for your entire organization. We evaluated team features, per-seat pricing, and how well each product scales from five users to fifty.
Fireflies
From $18/mo per seatFireflies was designed for teams from the ground up. Every meeting transcript is automatically indexed and searchable across the organization. Topic trackers surface patterns across conversations. The CRM integration logs meeting notes to the right deal automatically. Admin controls let managers set recording policies and data retention rules. The collaboration features make it the clear choice for sales, CS, and product teams.
Otter
From $17/mo per seatOtter Business adds team features on top of an already strong individual product. Shared meeting notes, team-wide vocabulary, and centralized billing make it straightforward to roll out. The real-time collaboration during meetings lets multiple team members highlight and annotate simultaneously. Less advanced analytics than Fireflies, but a lower learning curve for teams adopting AI transcription for the first time.
Fathom
From $32/mo per seatFathom's team plan adds shared meeting intelligence on top of its generous free individual tier. The standout feature is the ability to create a team knowledge base from meeting transcripts that anyone can search and reference. CRM sync and team analytics round out the offering. Higher per-seat pricing than competitors, but the free individual plan means only power users need paid seats.